TRAEGER Reviews

Return Policy Overview

Traeger allows returns of products up to 45 days from the original shipment date.

Key Conditions:

• Items must be unused, unassembled, and in original packaging.
• Returns are not accepted for pellets, sauces, or rubs.

Refund Process:

• A refund will be processed within 10 business days after receiving the returned item, minus any applicable fees.
• If the original payment method is inactive, a check will be issued within 30 days.

Fees:

• Return shipping costs are the responsibility of the customer unless delivery is refused due to damage.
• Restocking Fees apply:
  • $150 for full-size grills and griddles.
  • $50 for portable grills.

All returns must be postmarked within the specified 45-day window.

Here are the top alternatives to Traeger:

1. Z Grills: Known for offering great value and integrating smart technology into their grills.
2. Camp Chef: A long-standing firm that has recently expanded to provide pellet grills.
3. Yoder: Another alternative that offers a range of grills.
4. Weber Inc.: A well-known brand in the grilling industry.
5. Char-Broil, LLC: Offers a variety of grills.
6. Danson Inc.: Another alternative to consider.
7. recteq: Known for their range of grills.
8. Green Mountain Grills: Offers a variety of grilling options.
9. Pit Boss: Known for their versatility and wide range of products.
10. Masterbuilt Gravity Series: Offers a unique grilling experience.

Each of these brands offers a unique set of features and benefits. It's recommended to research each one to find the best fit for individual grilling needs.

To open an account on Traeger.com, follow these steps:

1. Click on the profile icon in the top-right corner of the screen.
2. Click, Create Account.
3. Enter personal information and click, CREATE ACCOUNT.

Alternatively, an account can be created in the Traeger app:

1. Download the Traeger app from the Apple App Store or the Google Play Store.
2. Open the Traeger app and tap, SIGN UP.
3. Enter first and last names.
4. Enter an email address.
5. Create a password that meets the requirements:
   • At least 8 characters
   • 1 special character (!@#$%^&*)
   • 1 capital letter
   • 1 number
6. Click, NEXT, to enter the Traeger app.

Remember, the username is the email address used when creating the account. Enter the username in all lowercase letters when logging in. The password must meet the above requirements. If there's trouble logging in, use the Forgot Your Password form to reset the password. A password reset email will be sent with a link to reset the password and a six-digit password reset code. Fill out the Reset Password form, enter the new password, and click, RESET PASSWORD. Then, log in with the new credentials. If the password reset email isn't received, check the spam or junk mail folder. If it's still not found, contact Traeger Support for further assistance.

Traeger.com accepts various payment methods for both US and Canadian customers. These include Visa, Mastercard, Discover, Amex, Affirm, US Traeger.com Gift Cards, Canada Traeger.com Gift Cards, PayPal, Apple Pay, Google Pay, and Amazon Pay. It's important to note that Visa and Mastercard gift cards are accepted, but the gift card value must be greater than the transaction total. Additionally, Traeger.com offers a financing program through a partnership with Affirm. This allows customers to make purchases using an Affirm payment plan.

Traeger.com offers a wide range of products and services. The popular products include Pellet Grills such as the Traeger Ironwood XL, Traeger Ironwood Pellet Grill, Traeger Timberline Pellet Grill, Traeger Timberline XL Pellet Grill, and Traeger Pro 780 Pellet Grill. They also offer the Traeger Tailgater Grill and Traeger Ranger Grill which are more portable options.

In addition to grills, Traeger provides Wood Pellets made from 100% natural, food-grade hardwood. These pellets are available in various flavors like Traeger Louisville Slugger Maple Pellets, Traeger Steak Blend Pellet Kit, Traeger Turkey Pellets + Turkey Brine Kit, and Traeger Signature Blend Pellets.

Traeger also offers a range of BBQ Tools and Apparel. Another popular product is the Traeger Flatrock Flat Top Grill which opens up a whole new world of griddling, frying, steaming, sautéing, and more.

For those looking to elevate their grilling game, Traeger provides expert insights, perfect for both seasoned pit masters and newcomers. They offer guides on how to smoke a brisket, make pulled pork from smoked pork butt, cut brisket, achieve the perfect medium-rare steak, smoke a whole chicken, master smoked ham, smoke turkey, grill salmon, and season salmon. They also provide guides on the best pellets for various types of meat.

Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

At Traeger.com, a variety of products are available for purchase. The Traeger Ironwood XL is priced at $1,999.99, while the Traeger Ironwood Pellet Grill costs $1,799.99. The Traeger Timberline Pellet Grill is available for $3,299.99, and the Traeger Timberline XL Pellet Grill is priced at $3,799.99. The Traeger Ironwood 650 Pellet Grill is on sale for $1,099.99, down from its original price of $1,299.99. The Traeger Ironwood Series 885 Pellet Grill is available for $1,499.99, and the Pro 780 Pellet Grill in Bronze is priced at $999.99. The Traeger Pro 575 Pellet Grill in Black and Bronze are both available for $799.99. The Traeger Tailgater Grill and Traeger Ranger Grill are priced at $479.99 and $449.99 respectively. The Traeger Flatrock Flat Top Grill is priced at $899.99, but is currently out of stock. The Traeger Louisville Slugger Maple Pellets are priced at $27.99, and the Traeger Steak Blend Pellet Kit is available for $29.99. The Traeger Turkey Pellets + Turkey Brine Kit is priced at $29.99. Other pellet options, such as the Traeger Signature Blend Pellets, Traeger Mesquite Pellets, Traeger Pecan Pellets, Traeger Cherry Pellets, Traeger Apple Pellets, Traeger Hickory Pellets, and the Traeger BBQ Select Hardwood Pellets, are all priced at $19.99. The Traeger Flat Top Grill Seasoning & Cast Iron Conditioner is available for $24.99. Prices are subject to change and may vary.

Traeger.com accepts returns on items purchased directly through them via phone, sponsored event, or their website. Products can be returned up to 45 days from the original date of shipment. All merchandise must be unused, unassembled, and returned in the original packaging. Returns are not accepted on pellets, sauces, or rubs. A refund for the price of the merchandise, less any applicable return freight and/or restocking fees, will be automatically applied to your credit or debit card within 10 business days after receiving the returned product. If your original form of payment is no longer active, a check will be sent within 30 days. Return shipping is the responsibility of the customer, unless in the instance of a refused delivery. In this instance, a freight charge of $350 on all full-size grills and griddles and $100 on portable size grills, will be deducted from the refunded value. Original shipping costs are non-refundable.

As for the shipping policy, Traeger.com ships online orders within the continental United States. They do not ship to P.O., APO, or FPO addresses at this time. They use ground shipping for most internet orders. Orders can take up to 24 hours to process. Orders ship from their warehouse in 5-7 business days. Deliveries take an average of 7 business days to arrive. Traeger charges shipping and handling fees on all pellet online orders. Select grill and non-pellet orders in the continental U.S. ship free. Shipping cost for continental United States varies depending on the product. For example, shipping is free for Flatrock Flat Top Grill, Timberline Grills, Ironwood Grills, Pro Grills, and Portable Grills. However, shipping for Pro 34 Grill is $49.00 and for Pellets is $8.99. All other products ship for free.